Please see below a list of our Frequently Asked Questions

Q- Are you a walk-in clinic?

A – No we are not a walk-in clinic.  Doctors and nurse practitioners only see clients who are enrolled with Seaway Valley Community Health Centre.  Visit here for more information on how to become a client.  Cornwall’s Walk-In Clinic are:

  • Pitt Street Medical Centre family walk-in clinic, 1335 Pitt St Cornwall, ON K6J 3T7, 613-932-6163
  • Cornwall Health Care Centre- Walk-In, 820 McConnell Ave #128 Cornwall, ON K6H 4M4, (613) 936-1564

Q – Are you accepting new clients?

A – At this time, the Cornwall location is not accepting new clients for primary care (doctor or nurse practitioner).   Those interested in having their names added to the waitlist may fill out a registration form here.

However, our Winchester office is accepting new clients for clients residing in the area.

**** Please note that you do not have to be registered with a Doctor or Nurse Practitioner to participate in our Programs

Q- What is the difference between the Seaway Valley Community Health Centre & the Eastern Ontario Health Unit?

A- Seaway Valley Community Health Centre offers primary care services (doctors, nurse practitioners and nurses) for its community members as well as community programs for those who need it most.

While the Eastern Ontario Health Unit (public health) focuses on the overall health of the whole population which includes a wide range of areas including infection control, chronic disease prevention, healthy babies and children, environment, food and water safety, and the promotion of a healthy lifestyle.

Q- Will I be accepted as a client of a doctor or nurse practitioner if I already have a family doctor?

A- At this time, we are only accepting those on the waitlist who do not have a family doctor.

Q-  Can I request a particular health care provider?

A- Unfortunately you cannot request a specific health care provider.

Q- I am not a primary care client, can I still participate in the programs?

A – Yes! Programs are open to everyone from the community.  For more information on specific programs check out our programs page

Q- Do the community programs have a cost?

A – Most of our community programs are offered to its community members without a cost.  The one exception is the Green Food Box program where clients purchase a box of fruits & vegetables for $10 or $15.

Q – Is there parking/free parking?

A- Seaway Valley Community Health Centre offers free parking for clients seeing a practitioner or participating in a community program onsite (just south of the entrance). If you encounter issues with parking and/or transportation in general, please be sure to let our staff know.

Q- Do you offer dental programs?

A – In partnership with the Eastern Ontario Health Unit, Healthy Smiles Ontario (HSO) is offered onsite for qualifying children 17 years and under. Please contact the Eastern Ontario Health Unit for more information.

Q- Are you bilingual?

A – The language of work is English at the Seaway Valley Community Health Centre. Our sister organization, Centre de santé communautaire de l’Estrie offers services in French to our community members. We do have translation services available for all clients who need it.

Q- What is your catchment area?

A- Our catchment area is SD&G and Akwesasne. Seaway Valley Community Health Centre offers services to Cornwall & area including a satellite office in Winchester.

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