Annual Report

Annual Report 2008 – 2009

Annual Report 2009 – 2010

Annual Report 2010 – 2011

Annual Report 2011 – 2012

Annual Report 2012 – 2013

Annual Report 2013 – 2014

Annual Report 2014 – 2015

Annual Report 2015 – 2016

Annual Report 2016 – 2017

Annual Report 2017 – 2018

Quality Improvement

Quality Improvement Plan Workplan 2018 – 2019

Quality Framework – SVCHC

Quality Improvement Plan Workplan 2017 – 2018

Quality Improvement Progress Report 2017 – 2018

Quality Improvement Narrative 2017 – 2018

Client Satisfaction Survey Results 2016

Strategic Planning 2016 – 2021

Client Engagement – Sense of Belonging

Strategic Planning Responses

Strategic Plan at a Glance

2016 – 2021 Strategic Plan

Key Centre Documents

Multi-Sectoral Accountability Agreement (MSAA)

Multi-Sectoral Accountability Agreement (MSAA) – 2017/2018

Multi-year accessibility in the workplace plan

Code of Conduct

Accessibility Pledge

Accessible Customer Service Plan

Accessibility Statement of Commitment

Accessibility Policy (AODA)

2017 Accessibility Compliance Report

Complaints and Concerns Policy

SVCHC By-Laws

Organizational Chart

Quality Framework

2016/2017 Operating Plan

Audited Financial Statements

Audited Financial Statements – 2016/2017

Privacy Documents

Privacy Statement

Contact Our Privacy Officer

Other Documents

Champlain Regional Client And Caregiver Engagement Project RFP

Champlain CHC Response to Patients First

Embracing Family Caregivers

Executive Summary – CHC Response to Patients First

CHWW 2017 Summary